Support / BeatBridge
How can
we help?
Get answers, fix an install, or reach the person who builds the tools. Start with a quick answer below — or send a message.
Most questions,
already answered.
Where is my download?
BeatBridge, SIDECHAIN, BeatBridge AB and the free tools are listed on the download page.
Open downloads → 02Activate a license
Paste your key, activate this Mac, and see how the two-computer limit works.
Activation guide → 03Use it on another Mac
See your active computers and release a slot when you move to a new machine.
Manage license → 04Plugin not showing in Ableton
Rescan VST3/AU, check the install path, and fix the common host issues.
Troubleshooting → 05License or trial problem
Key not recognised, trial expired, or activation says no — check this first.
License help → 06Clean reinstall
Remove only the affected app and plugin files. Keep settings and licence data unless troubleshooting requires otherwise.
Uninstall guide →Contact support
Tell us what happened.
Fill this in and your email app opens with everything already written. Attach a screenshot in the email if you have one.
Before you send.
Where do I find my license key?
It is in your Lemon Squeezy receipt email. CLIPER and ANALYZER do not require a key inside the plugin. Your free order email contains the download and licence receipt.
How many computers can I activate?
Paid BeatBridge tools include a two-computer license. Use Manage license to see active computers and release an old one.
Why is the plugin not in Ableton?
Check the VST3/AU install paths, rescan plugins in Live, and confirm macOS has not blocked the installer. The troubleshooting guide walks through it.
How do I buy and activate BeatBridge AB?
Buy AB for $29 through Lemon Squeezy. The license key arrives by email; open AB Settings → License or INFO → License, paste the key and press Activate. See the AB license guide.
Can I use the free tools in any DAW?
CLIPER and ANALYZER install as VST3 and AU and also have a Mac app. They require neither payment nor online plugin activation.
I need to move to a new Mac. What do I do?
Open Manage license, release the old computer, then activate the new one with the same key.